By using this website or placing an enquiry, you agree to these Terms and to any additional conditions communicated for a particular order or consultation. If you do not agree, you should not use the website or proceed with a request.
Document summary
The following clauses provide the primary opening terms and related reference materials.
By using this website or placing an enquiry, you agree to these Terms and to any additional conditions communicated for a particular order or consultation. If you do not agree, you should not use the website or proceed with a request.
Floral Haven provides florist services for everyday bouquets, made-to-order bouquets, vase arrangements, and local flower delivery within Hervey Bay and surrounding municipalities. Seasonal availability may affect flower selection, and any arrangement may be adapted to reflect available flowers, colour preferences, and budget.
Operational clause
Prices are based on the size, style, and budget confirmed for the order. Payment may be accepted by bank transfer, card, or cash on site, as applicable. Where an order is accepted without prepayment, payment remains due in accordance with the agreed order terms.
Operational clause
Order acceptance depends on availability, timing, and the information provided by the customer. For custom bouquet requests, reasonable lead time may be required, and the final design may vary from any reference image or description where seasonal flowers are substituted. Pickup or delivery details must be confirmed before completion.
All website content, including text, images, layout, and branding, is owned by or licensed to Floral Haven and is protected by applicable intellectual property laws. You may not copy, reproduce, or use such material without prior written permission, except as allowed by law.
To the fullest extent permitted by law, Floral Haven is not liable for indirect or consequential loss arising from use of the website or from flower orders, including where seasonal substitutions are made or where flowers naturally vary in appearance and longevity. Any care guidance is general only and does not create a guarantee of performance.
The clauses below provide a compact summary of key legal positions, notices, and reference materials applicable to this page. Review each clause carefully and consult the linked source record where additional detail or controlling language is provided.
These Terms are governed by the laws applicable in Australia and, where relevant, the laws of the state or territory connected with the supply of the service. Any dispute should first be raised with Floral Haven in good faith before either party seeks external resolution.
Floral Haven may update these Terms from time to time by posting a revised version on the website. Continued use of the website after an update takes effect means you accept the revised Terms. Questions about these Terms or an order may be directed through the contact details provided on the website.
